What you can expect from us
Please bear with us as we navigate this change together. We are here for you, and we are doing everything we can to keep us all healthy and safe.
Here is our plan, and the steps we are taking to ensure we do everything possible to help you while all staying safe.
Upon arrival, we ask that you sanitize your hands. Please fill out the questionnaire you will be sent prior to your appointment.
If you do not pass the screening questions, we will have to reschedule your appointment. Please allow as much notice as possible if you need to reschedule your appointment due to symptoms of COVID-19.
For your safety and staffs safety all employees and contractors of Revamp Wellness must also do a self assessment daily.
Each therapist will be wearing a face mask for the duration of their appointment with you. This is standard set out by each practitioners college. All health care professionals must continue to wear a mask in the treatment room.
Patients will no longer be required to wear a face mask, but you are welcome to if it makes you feel more comfortable.
We have set aside extra time between every appointment to allow for a full sanitization between each visit. All of our sanitizers are approved by Health Canada. We will be washing our hands repeatedly, sanitizing our hands constantly and sanitizing everything after each patient. Our therapists are well-rehearsed on the actions that need to be taken so if you have any questions you may ask your therapist or front desk staff at anytime.
Welcome! Please come in no earlier than 10 minutes before your appointment time.
If you need mobile assistance or assistance with communication, please call ahead.
Forms and Payment
If you can, please fill out your intake and consent forms online, if you cannot, we will provide them when you come in.
You may enter your insurance information online beforehand; if you have any questions about insurance please feel free to give our front desk a call. If you cannot find your insurance provider on our list, please give us a call and we will look into this for you.
When possible, you can put your information in online so our receptionist can direct bill without any contact and collect the outstanding payment as well. You can also use contactless payment (Visa, MasterCard, American express, interac, discover, JCB, tap, ect.)
There is a designated washroom for patients that will be sanitized multiple times throughout the day.